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Privacy Policy


Introduction

Welcome to Lendus ("we", "us", "our"). Your privacy is not something we take lightly, we are dedicated to safeguarding the privacy and security of the personal information of our users ("you", "your"). This Privacy Policy outlines the types of information we collect from you, both directly and indirectly, as well as how we utilize, share, and manage this information. By accessing and using our platform, you consent to the collection, use, processing, and disclosure of your information in accordance with this privacy policy.


Information Collection


Collection of Personal Information

We collect Personal Information when you register an account with us. This information may include, but is not limited to:

  • Your name
  • Email address
  • Telephone number
  • Physical address

Financial information is collected and processed securely through our third-party payment processor, Stripe, to facilitate transactions on our platform. Please note that while we do not store your credit card details, Stripe may retain such information in accordance with their privacy policy and terms.

To enhance security and ensure the authenticity of users, we perform ID verification either directly or through our third-party service provider, Stripe. This process is designed to prevent fraud and ensure a safe rental experience on the platform.

Device and Usage Information

We gather information from the device and application you utilize to access our services, including:

  • Internet Protocol (IP) address
  • Browser type
  • Operating system
  • Unique device identifiers
  • Usage data (pages visited, time and duration of visits, diagnostic data)

Cookies and Tracking Technologies

Lendus employs cookies and similar tracking technologies to monitor activity on our platform and maintain certain information. These technologies are used to enhance your user experience, tailor our interactions with you, and evaluate the effectiveness of our marketing campaigns.


Information Sharing and Disclosure


Sharing With Third Parties

We may share your information with third-party service providers to help us:

  • Operate and provide our services
  • Improve and integrate features
  • Customize and support your experience
  • Market our services

Third-party services may include:

  • Payment processing
  • Data analysis
  • Email delivery
  • Hosting services
  • Customer service

We only share Personal Information with third parties that commit to comply with applicable privacy and security laws.

Legal Requirements

Lendus may disclose your Personal Information:

  • If required by law
  • In response to valid requests by public authorities
  • To enforce our Terms of Service
  • To protect our rights or the rights of others
  • To ensure user safety
  • To prevent illegal or unethical activity

Business Transfers

In the event of a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before such transfer occurs.


User Rights and Choices


Access and Update

You have the right to access, update, or correct your Personal Information at any time. This can be done through your account settings or by contacting our customer service team.

Deletion

You may request the deletion of your Personal Information, and we will take reasonable steps to delete your information from our records, unless an exception applies (e.g., information needed for legal purposes or to complete transactions).

Opt-Out

You have the right to opt-out of certain uses of your Personal Information, such as promotional communications. You can exercise this right by following the unsubscribe link in the emails or contacting us directly.


Data Storage and Security


Data Security Measures

At Lendus, we prioritize the security of your Personal Information. We implement a variety of security measures designed to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to, encryption, firewalls, and secure server facilities.

Our employees and third-party service providers who have access to confidential information are required to handle it securely and in accordance with our privacy policy.

Retention of Personal Information

We retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information, and whether we can achieve those purposes through other means, as well as applicable legal requirements.


Third-Party Services


Use of Third-Party Services

Lendus uses various third-party services to enhance the functionality of our platform. These include, but are not limited to, analytics tools, advertising networks, and cloud hosting services.

Third-party service providers have their own privacy policies addressing how they use such information. While Lendus chooses partners who prioritize data protection, we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services linked to our platform.

Third-Party Websites

Our platform may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We do not control, and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.


International Data Transfers

Lendus operates globally, which means your Personal Information may be processed and stored in countries other than the one in which it was collected. This may include countries that do not have the same data protection laws as your country of residence.

We take all necessary measures to ensure that any such transfers comply with applicable data protection laws and that your data is secure and handled appropriately. This may include using agreements that guarantee the same level of protection as in your jurisdiction.


Changes to the Privacy Policy

Lendus reserves the right to update or modify this Privacy Policy at any time. Changes to our policy will be communicated through our platform or via email, and will take effect immediately upon their posting on this page.

We encourage you to review this Privacy Policy periodically for any changes. Continued use of our platform after any such modifications will constitute your acknowledgment of the modified policy and your agreement to abide and be bound by it.


Contact Information

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this platform, please contact us at:

  • Email: support@lendus.ca
  • Phone: 226-228-8005
  • Address: 79 Stanley Street, Ayr, ON N0B1E0 Canada

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